Comments / Complaints

We are constantly trying to improve the service we offer and your ideas and comments are extremely helpful. Please get in touch with the practice manager if you have any ideas or comments you would like to pass on.

Any problems with or complaints about our services should be addressed to our practice manager in the first instance. Please be assured that these will be investigated in the strictest confidence and you will be informed of what action is being taken.

Our aim is to give the highest possible standard of service and we try to deal promptly with any problems that may occur.

If you feel that you cannot raise the complaint with us, or you are dissatisfied with the result of our investigation you can approach:

SPSO, 4 Melville Street, Edinburgh, EH3 7NS.

Tel 0800 377 7330 Website: www.spso.org.uk